Refund Policy
All Sales Are Final
Due to the personal nature of our skincare, body, and home fragrance products, all sales are final. We do not accept returns or exchanges for any reason other than damage or error.
Please review product descriptions, ingredients, and scent selections carefully before placing your order. If you have questions before purchasing, we’re happy to help!
Damaged or Incorrect Orders
If your order arrives:
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Damaged
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Leaking or broken
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Incorrect
Please contact us within 7 days of delivery so we can make it right.
To process your claim, we’ll need:
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Your order number
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A clear photo of the product(s) in question
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A brief explanation of the issue
If approved, we’ll issue a replacement or store credit at our discretion. Refunds are not guaranteed and will be considered on a case-by-case basis.
Contact & Support
We’re here to ensure you have a great experience with Scent Crush. For questions or concerns about your order, please reach out:
Scent Crush
115 S. Main St., Cleburne, TX 76033
social@myscentcrush.com
We appreciate your support of our small, handmade business and your understanding of our refund policy!
Last updated: July 2025