Shipping Policy

Processing Times

Because all Scent Crush products are handmade in small batches, please allow 3–5 business days for processing before your order ships.

Processing times do not include weekends or holidays. During high-volume seasons (like holidays or launches), processing may take a little longer—we’ll always do our best to communicate any delays.

You will receive an email confirmation with tracking info as soon as your order ships.

Shipping Methods & Delivery

We currently ship within the United States using trusted carriers like USPS, UPS, or FedEx.

Standard Shipping: Delivery typically takes 3–7 business days once your package has shipped.
Shipping Rates: Calculated at checkout based on weight and destination.
Free Shipping: May be offered on qualifying promotions and will be clearly listed if available.

Scent Crush is not responsible for:

Shipping delays caused by carriers
Incorrect or incomplete addresses provided at checkout
Lost or stolen packages marked as “delivered” by the carrier

We recommend double-checking your address before submitting your order. If a package is returned due to an incorrect address, we’re happy to reship it, but additional shipping charges will apply.

Local Pickup & Contact

In-Store Pickup

If you’d like to pick up your order in person at Shoppe Caddo, select “Local Pickup” at checkout. We’ll email you when your order is ready!

Pickup Location:
Shoppe Caddo
115 S. Main St., Cleburne, TX 76033

Questions About Shipping?

Reach out anytime—we’re here to help!

social@myscentcrush.com